Terms of Service

Your agreement for medical spa services

 

Effective Date: January 1, 2025

Ayla Med Spa
23150 N Pima Road #18, Scottsdale, AZ 85255
Phone: (602) 755-6861 | Email: leah@aylamedspa.com
Website: www.aylamedspa.com

These Terms of Service ("Terms") govern your use of Ayla Med Spa's website, services, and facilities. By accessing our website, booking appointments, or receiving services at our Scottsdale location, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website, booking consultations, or receiving medical spa services from Ayla Med Spa, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Description of Services

Ayla Med Spa provides medical aesthetic treatments and wellness services, including but not limited to:

Injectable Services
  • Anti-wrinkle injections
  • Dermal fillers
  • Sculptra treatments
  • B12 injections
Skincare Treatments
  • PRP for face and hair growth
  • BioRePeel chemical peels
  • SkinPen microneedling
  • Professional skincare products

All services are provided under the supervision of licensed medical professionals and are subject to individual consultation and medical evaluation.

3. Medical Disclaimers and Limitations

Important Medical Information

Individual Results May Vary: All medical and aesthetic treatments carry inherent risks. Results from treatments such as anti-wrinkle injections, dermal fillers, and other procedures may vary significantly between individuals based on factors including age, skin condition, medical history, and lifestyle.

No Guaranteed Outcomes

Ayla Med Spa makes no warranties or guarantees regarding the results of any treatment. While we strive to achieve optimal outcomes, we cannot guarantee specific results, duration of effects, or complete satisfaction with any procedure.

Medical Consultation Required

All treatments require a thorough medical consultation and evaluation. Some individuals may not be suitable candidates for certain procedures based on their medical history, current health status, or other contraindications.

4. Appointment Policies

Booking and Confirmation
  • Appointments can be booked through our online booking system or by calling (602) 755-6861
  • All appointments are subject to availability and confirmation
  • First-time clients must complete a medical consultation before treatment
  • We reserve the right to reschedule appointments due to unforeseen circumstances
Cancellation and Rescheduling

24-Hour Notice Required: Appointments must be cancelled or rescheduled with at least 24 hours advance notice. Cancellations made with less than 24 hours notice may be subject to a cancellation fee.

No-Show Policy: Clients who fail to appear for scheduled appointments without prior notice will be charged a no-show fee and may be required to prepay for future appointments.

Late Arrival Policy

Clients arriving more than 15 minutes late may need to reschedule their appointment, depending on availability. We strive to maintain our schedule to respect all clients' time.

5. Payment Terms and Policies

Payment Methods

We accept cash, credit cards, and approved financing options. Payment is due at the time of service unless other arrangements have been made in advance.

Circle of Beauty Membership

Our membership program requires a monthly payment of $150 which is credited to your account for use on services and products. Membership benefits include:

  • $1/unit discount on anti-wrinkle injections
  • $50 off per syringe/vial of injectables
  • 10% off skincare products
  • 10% off SkinPen microneedling and peels

Membership terms, cancellation policies, and unused credit policies will be provided separately upon enrollment.

Refund Policy

Due to the personalized nature of medical spa services, refunds are generally not provided once services have been rendered. In cases of service dissatisfaction, we will work with clients to address concerns and may offer alternative treatments or adjustments as appropriate.

6. Client Responsibilities and Consent

Pre-Treatment Requirements
  • Provide accurate and complete medical history information
  • Disclose all medications, supplements, and medical conditions
  • Follow all pre-treatment instructions provided by our staff
  • Ask questions and communicate concerns before treatment
  • Sign appropriate consent forms for each procedure
Post-Treatment Care
  • Follow all post-treatment care instructions
  • Attend recommended follow-up appointments
  • Contact us immediately with any concerns or adverse reactions
  • Avoid contraindicated activities as advised
  • Maintain realistic expectations about healing and results

7. Age Requirements and Restrictions

Our services are primarily intended for adults 18 years and older. Minors (under 18) must be accompanied by a parent or legal guardian and have written parental consent for any treatments. Some services may have additional age restrictions based on FDA approvals and medical best practices.

8. Website Use and Intellectual Property

Website Terms

Our website is provided for informational purposes and to facilitate appointment booking. You agree to use our website only for lawful purposes and in accordance with these Terms.

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Ayla Med Spa and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

User Content and Photography

By providing feedback, reviews, or allowing photography of treatment results, you grant Ayla Med Spa permission to use such content for marketing and educational purposes, unless you specifically opt out in writing.

9. Privacy and Communications

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to receive communications from us regarding appointments, treatment follow-ups, and (with your permission) marketing messages.

10. Limitation of Liability

Important Legal Notice

To the fullest extent permitted by law, Ayla Med Spa's liability for any damages arising from or related to your use of our services shall not exceed the amount paid by you for the specific service giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

This limitation applies regardless of the legal theory on which the claim is based, including but not limited to contract, tort, negligence, or strict liability.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ayla Med Spa, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms, your use of our services, or your violation of any rights of another party.

12. Force Majeure

Ayla Med Spa shall not be liable for any failure to perform or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or other unforeseeable events.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in Maricopa County, Arizona, or in the appropriate courts of Arizona.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.

15. Modifications to Terms

Ayla Med Spa reserves the right to modify these Terms at any time. Updated Terms will be posted on our website with a new effective date. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

Phone

(602) 755-6861

Email

leah@aylamedspa.com

Visit Us

23150 N Pima Road #18
Scottsdale, AZ 85255

17. Acknowledgment

By using Ayla Med Spa's services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. You also acknowledge that these Terms, together with our Privacy Policy, constitute the complete agreement between you and Ayla Med Spa regarding the use of our services.

 

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